Let’s work together

An introduction to working with Mela Studio

  • Welcome

    I’m excited to discuss working on your website/brand. Outlined below are all the basics about how I work. Please read through the content carefully to ensure that my processes work for you. If you have any questions, please don’t hesitate to ask.

    If everything looks good, the next steps are outlined at the end of this page.

  • Office hours

    I work Monday-Thursday from 10am to 5pm GMT

    During your project we will primarily use Email, Google Docs + Notion to communicate. This helps me keep everything organised.

    I do my best to reply to all communication regarding active projects the same day (during my office hours).

    Schedule an Initial Chat If you’d like to chat via Phone/Video Call.

What's included

Besides the tech stuff, we’ll also meet for a strategy session via video chat, to nail down all your needs and get us both 100% on the same page. After the project begins, we’ll have regular contact to review what’s been done so far, and where we’re going next.
This website design and development does not include any font, image, or premium plugin licenses, so if there are specific fonts, images, or plugins you want to use, let me know right away as you’ll need to purchase them before I begin work.

Also included

✱ Homepage + 4 pages (About, Blog, Shop, Contact etc)

✱ Product Import from another e-commerce site, or sample product setup including maintenance instructions

✱ Sample blog post setup including maintenance instructions + handy links

✱ A kick off meeting where I get to know you and your business over an online questionnaire and chat


✱ Client Project Pack, which includes Project Notes, a Project Overview, Timeline, Content Guidelines, Content Template to guide you through the process of working together


✱ Custom Squarespace / Shopify Website Design + Build


✱ Unlimited support throughout the project


✱ Domain Name, Social Media & Newsletter Linkup


✱ Search Engine Optimisation: Standard SEO setup


✱ Responsive Design on Desktop, Tablet & Mobile


✱ 3 Design Revisions after the final design has been submitted


✱ Pre-launch cover page [if needed]


✱ Pre-launch testing on all devices (Desktop, Tablet & Mobile)


✱ Detailed handover notes + personalised information on maintaining your website


✱ 20% off Squarespace annual payment for 1st year


✱ Post Launch Support - I'll be on hand to answer any questions for a month after we launch your site


✱ Squarespace / Shopify training


What I need from you

Before we get started, I’ll need the following from you:

Answers to some Questions: I need to pick your brain! I’ll send you a questionnaire to get an in-depth look at your business, so I can strategically plan your site.

Inspiration board: I need to see what inspires you! If we agree to work together, you’ll make a Pinterest board of images that match the aesthetic and feel you want for your website. Share your board with hi@mela.studio.

Content: To build your website properly, I’ll need your content before we begin. This includes text copy and any images you wish to use. Starting with the content will let me focus the design around your content and highlight all the important aspects to funnel visitors where you want them to go.

  • Payment schedule

    Below is the payment schedule expected for your project. If you believe this schedule to be problematic for you, please let me know as soon as possible before the contract is signed so that we may discuss an alternate schedule.

    The total quoted fee is broken down as follows:

    20% DEPOSIT TO SECURE BOOKING DATE

    40% PAYABLE UPON PROJECT START (AFTER ALL CONTENT HAS BEEN SUBMITTED) DATE

    40% PAYABLE UPON PROJECT COMPLETION DATE

    PLEASE NOTE ~ ALL INVOICES PAYABLE WITHIN 7 DAYS. 100% of additional costs (fonts, images, licenses, and anything we’ve added to the project) due before website launch

  • Availability

    I usually book up a few months in advance and only work on two full web design packages per month. This makes sure that I can dedicate my time to your project. 

  • When the project is over

    I want you to feel confident using your website when our project is done. As part of my website package I  provide handover notes and a training session on how to maintain your website plus 30 days of CMS (Shopify / Squarespace) support. 

Wrap Up

Thanks for reading! Please drop me an email at angharad@mela.studio or schedule in an initial chat if you have any questions.