Frequently Asked Questions
-
For websites, I focus on Squarespace for most small business owners, and Shopify for ecommerce.
However, I can also help with email, domain and newsletter setup in platforms such as Flodesk and Google Workspace.
-
Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.
-
We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.
-
You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
-
We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
-
Collaborative, honest, and straightforward. We're here to guide the process, bring ideas to the table, and keep things moving.
FAQ
-
I am based at my studio in Chapter Arts Centre, Cardiff, but I’m well-versed in working online with clients all over the world.
-
Growing up in Wales, for me Mela meant playfulness/being playful/playing around.
It can also mean ‘to gather honey’ in Welsh.
It’s also a gathering of people, like a fair in Hindi
In Italian, it means apple.
-
-
-
Of course, book in a free 20 minute discovery call to chat about how I can support your business.
-
No problem! I can help you shape your content and recommend trusted photographers and copywriters. I also provide a free content prep guide and light editing support to get you started.
-
Absolutely. All my websites are built with handover in mind. I’ll walk you through the basics and provide guidance so you feel empowered to manage your site moving forward—no tech team required.
-
Sign up to my weekly Newsletter - Good Links, or follow Mela Studio on Instagram
If you have any specific questions, email the studio